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Matthew Pilla is a seasoned professional in the fitness and customer success sectors, currently serving as a Customer Success Manager & Sales Specialist at Upace since January 2024. Prior to this role, Matthew held various leadership positions, including Fitness Director at JCC Greater Boston from December 2018 to November 2023, and Health and Wellness Director at Hockomock Area YMCA for a brief period in 2018. Matthew's extensive experience also includes a progressive career at Old Colony YMCA, where roles ranged from Senior Program Director to Personal Trainer from August 2013 to March 2018. Earlier in the career, Matthew served as a Personal Trainer at Town Sports International from September 2012 to August 2013. Matthew earned a Bachelor's degree in Kinesiology and Exercise Science from the University of Massachusetts Amherst in May 2012.