蹤獲觴豐

Mariana Ferreira is an experienced professional in customer experience and project analysis, currently working as an Anl. Projetos at UOL EdTech since September 2024. Previously, Mariana held roles in customer success operations and analysis at SplitC and UOL EdTech, respectively. Mariana's experience also includes a position in customer experience at Qulture.Rocks, focusing on identifying client needs and improving service quality. Additionally, Mariana worked as an Analista Customer Experience at InstaCarro, managing B2B and B2C customer interactions across communication channels, and began their career at Walmart as a Jovem Aprendiz, assisting in administrative tasks. Mariana is pursuing a degree in Marketing at Universidade Cruzeiro do Sul, having previously studied at Senac Brasil.