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James Erickson has a diverse work experience. James is currently the VP of Sales & Customer Delivery at Unsupervised, where they have been since September 2022. Prior to that, they were the Director of Solution Engineering at the same company from April 2021 to October 2022. Before joining Unsupervised, James worked at Salesforce as a Principal Solutions Engineer for Tableau and later as a Lead Solutions Engineer for Tableau CRM & Einstein AI. James was with Salesforce from October 2018 to April 2021. James also has experience at IBM, where they held various roles including Account Executive, Market Development Representative, and Account Executive. James worked at IBM from February 2016 to October 2018. Additionally, James has experience in the medical devices industry, having worked as a Quality Engineering Consultant at Foliage Inc. and as a Verification & Validation Engineer and Engineering Intern at Grove Instruments. James also had a role as a Clinical Research Assistant at Grove Instruments. Furthermore, James has previous experience as a Musical Performer - Guitarist at Worcester Country Club, a Grounds Keeper at a private residence, and in wine/liquor sales at H&B Wines and Liquors.

James Erickson completed their education at Worcester Polytechnic Institute from 2010 to 2014, where they obtained a degree in Biomedical Engineering and Management Engineering. Prior to that, they attended St. Johns High School from 2006 to 2010. Additionally, James has received several certifications including Tableau Desktop Specialist from Tableau Software, Salesforce Certified Platform App Builder Certification, Salesforce Einstein Analytics and Discovery Consultant, and Salesforce Certified Administrator (SCA) from Salesforce. James also holds an edX Verified Certificate for Introduction to R for Data Science from edX.