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Heinzer Santos has a diverse work experience spanning over a decade. Heinzer started their career at Concentrix, where they worked as a Customer Service Specialist from April 2010 to February 2015. After that, they joined ABS-CBN Corporation as an Operations Team Leader, where they served from February 2015 to February 2019. Following this, they joined Maxicare Healthcare Corporation as an Assistant Business Development Manager for Corporate Sales, holding the position from August 2019 to November 2021. Heinzer then moved to BillEase as a Business Development Manager from January 2022 to January 2023. Currently, they are working at UNO Digital Bank as a Business Development Manager starting from January 2023.

Heinzer Santos attended the University of Perpetual Help System DALTA, where they pursued a Bachelor of Arts degree in Mass Communication/Media Studies. However, the start and end years of their education at this institution are unknown. Additionally, Heinzer also studied Mass Communication/Media Studies at Centro Escolar University, but the degree name and duration of their education there are not specified.