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Danuska Richerd Ranatunga is a skilled Systems Enhancement Officer currently employed at Unlocking Language since January 2022, where responsibilities include IT troubleshooting, support, and system integration enhancements to optimize business performance. Previously, Danuska served as an Engineering Trainee at Glades Construction LTD, focusing on conversion and extension projects and maintaining client communications to ensure satisfaction. Earlier experience includes roles as a Sales Representative at Co-op and a Sales Associate at John Lewis & Partners, where a commitment to customer service and team collaboration was demonstrated. Danuska holds a Bachelor of Engineering in Civil Engineering from City, University of London, obtained in June 2021.