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Shane R. has a diverse work experience in the IT field. Shane began their career at the University of Toronto Press in 2018, where they started as an Operations Support and later became a Network Administrator. In 2021, Shane worked as a System Administrator at the MaRS Discovery District. Shane then returned to the University of Toronto Press in 2022, initially as an IT Manager and later as the Director of IT.

Shane R. completed a Bachelor of Arts (BA) degree in Information Technology from York University from 2015 to 2018. In addition, Shane has obtained several certifications including the Microsoft 365 Certified: Teams Administrator Associate from Microsoft in February 2023, the VMware Certified Professional - Data Center Virtualization 2021 from VMware in March 2021, and the Microsoft Certified: Azure Fundamentals from Microsoft in November 2020.