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Marcus Creaghan is an accomplished professional with extensive experience in eCommerce operations and education. Currently serving as the eCommerce Operations Manager at University of Toronto Press since September 2019, Marcus manages a seasonal team and collaborates across departments to enhance operational efficiency. Prior roles include Customer Service Lead at the same institution, Professor in Columbia University's Core Curriculum, and Administrative Assistant in Disability Services at Columbia. Earlier experience includes working as a Marketing Assistant at Two Dollar Radio and as a Workshop Facilitator at the University of Toronto. Marcus holds a Master of Fine Arts in Creative Writing from Columbia University and a Master of Arts in English Language and Literature from the University of Toronto.