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Sarah Shepherd currently serves as a Breathing Space Advisor at NHS 24, providing compassionate support to individuals experiencing emotional difficulties since June 2021. Prior experience includes roles as a Marketing Manager for Fox & Hounds/The River Inn, where Sarah managed social media strategies and customer engagement, and as a Hospitality Training Sales Executive at Tennent's Training Academy, promoting government funding for hospitality growth. Previous positions also encompass Assistant General Manager at Fox and Hounds, focusing on customer service and team development, and Call Handler at NHS 24, where core induction training was a significant responsibility. With a Bachelor of Science in Psychology from the University of the West of Scotland and ongoing studies for a Master of Science in Work & Organisational Psychology at the University of Strathclyde, Sarah combines extensive professional experience with academic expertise in psychology.