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Catherine M. has a strong background in business analysis and systems administration. Catherine began their career as an Information Coordinator at the University of Leeds in March 2011 and later transitioned to the role of Senior Systems Administrator. In November 2018, Catherine became a Business Analyst at the same institution and was recently promoted to Lead Business Analyst in March 2022. Prior to their time at the University of Leeds, Catherine worked as a Senior Project Officer at The Health and Social Care Information Centre from October 2005 to March 2011. In this role, they demonstrated expertise in programme management, including project planning, stakeholder engagement, and resource and financial planning. Catherine also had a specific focus on service management and successfully led the migration of services while ensuring adherence to SLAs and KPIs.

Catherine M. obtained a Diploma in Business and Travel from Hove College of Travel from 1997 to 1999. Prior to that, there is no available information on their education history, apart from their attendance at Millais School in Horsham.