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Felicia Hawkins possesses extensive experience in medical office administration and scheduling coordination. Currently serving as a Medical Office Assistant at University Clinical Health since June 2016, Felicia previously worked as a Schedule Coordinator for Angels Around the Clock Homecare, where responsibilities included caregiver scheduling, application review, interview setup, and orientation. Felicia's background also includes a tenure as a Secretary at Baptist Memorial Health Care and as a General Office Secretary at Memphis City Schools, showcasing a solid foundation in office management and communication.