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Luis Puerto serves as the Director de Transformación Digital at Universidad Externado de Colombia, focusing on innovation management, project leadership, information systems, cybersecurity, customer service, and process improvement. With a strong background in technology and project management, Luis held several key positions such as Director TIC and Director de Planeación y Tecnologías de Información, effectively leveraging advanced information technologies to enhance academic decision-making. Prior experience includes roles at RDS Consulting GmbH and Deloitte España, specializing in SAP ERP implementations and master data management. Educational qualifications include a Master's in Digital Transformation and Business Analytics, various specialist certifications, and a degree in Systems Engineering.