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Velana Grover currently serves as Senior Manager of Organizational Development at Universal Destinations & Experiences, focusing on Employer of Choice initiatives, team member satisfaction, project management, and change management. Previous experience includes a managerial role at Universal Orlando Resort, where strategic organizational development efforts were implemented to enhance workplace culture and effectiveness. Velana has also held positions in operations and consulting, contributing to team productivity, talent management, and client services at firms such as K Parks Consulting, Inc., and TalentKeepers. Early career experience at The Center for Organizational Effectiveness and AT&T Wireless included developing training proposals and delivering exceptional customer service. Velana Grover holds a Master's degree in Industrial Organizational Psychology from the Florida Institute of Technology and a Bachelor's degree in Psychology from the University of Central Florida.