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Ferdinando Bindi is a seasoned professional with extensive experience in customer service and project management across various industries. Currently serving as Customer Service Manager EMEA and Project Manager at Universal Instruments since 2000, Ferdinando oversees the installation, training, and acceptance processes for customers in Europe, North Africa, and the Middle East. Responsibilities include achieving customer service objectives, conducting audits, and analyzing service trends. Previous roles include Customer Satisfaction Manager at Philips Lighting Italy, Account Manager at Honeywell Srl, and Service Manager at Laser Optronic Spa. Ferdinando has a degree in Electronic/People Management from Istituto Tecnico CFG Vigorelli.