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Gina Ondarza is a Customer Service Manager at Universal Electronics with experience in managing customer accounts and directing cross-functional teams. Prior to this, Gina held roles as a Customer Care Manager and Quality Manager at Nortech Systems, Inc., where Gina implemented improvement systems and reduced costs while achieving satisfactory results in audits. Gina also has experience as a Project Engineer and Quality Engineer, successfully leading teams and implementing corrective and preventive actions. Gina holds a degree in Industrial Engineering from Tecnológico de Monterrey.