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Ishaan Kakkar is an experienced IT professional with a strong background in networking and technical support. Currently serving as a Senior VDI/Network Engineer at Universal E-Business Solutions since October 2017, Ishaan has previously held key positions including Lead Technical Support Engineer at ADITI TECHNOLOGIES PRIVATE LIMITED and Sr. Specialist at HCL Technologies. Ishaan's expertise encompasses Windows Networking, where Ishaan represented Microsoft to resolve complex technical issues and provided support for various Microsoft products. Ishaan began their career as an IT Analyst at Egon Zehnder, contributing to Microsoft Technology and in-house application support operations. A graduate of Delhi University with a Bachelor's Degree in Commerce, Ishaan has built a solid foundation in the IT industry since 2008.