ÂÜÀòÂÒÂ×

Leila Aljarah is a skilled customer support professional with extensive experience in various roles. Currently serving as a Customer Support Specialist at Universal Credit Services since 2022, Leila handles inbound calls from claimants and manages sensitive data. Previous experience includes working as a Call Support Agent at NHS Test and Trace, where Leila provided critical information regarding Covid-19, and as a Customer Service Representative for both Dine Contract Catering Ltd and 63 Degrees, focusing on customer inquiries and reservations. Leila also has experience in the hospitality industry as an Assistant Pastry Chef at Ritz Paris, where responsibilities included client interactions during the hotel's grand opening. Leila holds a Bachelor of Arts degree and completed a Pastry Essentials program at Ecole de Cuisine d'Alain Ducasse in Paris.