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Sebastian Miles is an experienced change management professional, currently serving as the Head of Change at Unity Trust Bank since November 2021, where responsibilities include managing organizational change initiatives, leading process improvements, system implementations, and cultural transformations. Previous roles include Programme Manager at The West Brom, and Lead Project Manager positions at both Lloyds Banking Group and HSBC, focusing on mortgage program transformation and RBWM initiatives. Sebastian's career began in the UK Ministry of Defence as an Infantry Soldier with the Grenadier Guards, and extensive experience includes various roles in change delivery and project management across multiple financial institutions. Academic qualifications encompass a BA (Hons) in International Business and Management from Bournemouth University, an ongoing Bachelor's in Project Management at Northumbria University, and an MBA from the University of Warwick - Warwick Business School, expected to complete in 2025.