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Jeffrey Miles has a diverse work experience that spans over a decade. Jeffrey has held various roles at different organizations. Currently, they serve as the Vice President of Community Impact at United Way for Southeastern Michigan, where they direct community impact operations, secures grants and financial resources, and designs innovative programming to address community needs. Prior to this, they were the Senior Director of the Center for Early Childhood Excellence at United Way, managing community investments aimed at improving early childhood education quality. Jeffrey also served as the Senior Director of Economic Mobility and Social Navigation, overseeing initiatives to provide equitable access to supportive services and resources. Additionally, Jeffrey has experience as the Director of Innovation and Early Childhood at United Way and as the Social Innovation Fund Manager, managing early childhood grants. Before their time at United Way, they worked as a Project Coordinator at the Michigan Public Health Institute and as a Research Assistant at Michigan State University. Jeffrey also interned at the MI Department of Human Services and St. Vincent Catholic Charities.

Jeffrey Miles obtained a Bachelor of Arts degree in Multi-/Interdisciplinary Studies, General from Siena Heights University in 2009. Jeffrey then pursued a Masters of Social Work degree in Organizational and Community Practice from Michigan State University from 2009 to 2011. Prior to these degrees, they completed their undergraduate education in International Relations from Michigan State University from 2000 to 2004.