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Viviana Soto started their work experience in September 2012 as a Pier Agent at Royal Caribbean Cruises, Ltd. Viviana worked in this role until June 2014. In June 2013, they joined United Teleports and held the position of Playout/Content Services Manager. The end date for their role at United Teleports is not provided.

Viviana Soto earned their Bachelor's degree in International Relations and Affairs from Florida International University, graduating in 2016. Prior to that, they attended Miami Dade College from 2011 to 2013, where they obtained an Associate of Arts (A.A.) degree in Political Science and Government. Viviana completed their high school education at Hialeah High School from 2007 to 2011, receiving a High School Diploma with a focus on Law.