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Donnell Rojas is an experienced IT Support Specialist currently employed at United Planning Organization since December 2018. Prior to this role, Donnell served as a Tier 2 Deskside Support Technician and Tier 1 Help Desk Technician at IntelliDyne, LLC, where responsibilities included troubleshooting client machines, installing software, and managing user accounts on the DHA network. A technical support internship at Conservation International involved routing support requests, rebuilding systems, and troubleshooting Google applications. Educationally, Donnell holds a Bachelor’s of Science in Business Administration and Management from Bowie State University, obtained in 2015.