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Lai Kuan Ng is an experienced MIS Analyst with a strong background in data management and reporting. Currently at UOB since September 2019, Lai Kuan Ng manages monthly cross-sell leads extraction for Personal Loans and Credit Cards and collaborates with Product Managers on lead extraction planning. Prior experience includes roles at Citi, where responsibilities involved timely and accurate daily and monthly collections and risk reporting, and at Alliance Bank Malaysia Berhad, focusing on various regulatory reporting tasks. Earlier experience also includes a Business Intelligence Analyst role at Blackbox BI Consultancy and an internship at Genting Malaysia Berhad. Lai Kuan Ng holds a Bachelor's degree in Mathematics and Computer Science from Tunku Abdul Rahman University of Management and Technology and Campbell University, as well as a Diploma in Science from Tunku Abdul Rahman University.