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Suzanne Carr has extensive work experience in digital customer experience, digital strategy and platforms, and digital product ownership. Suzanne most recently held the position of Vice President of Digital Customer Experience at UNFI and previously worked as a Senior Director of Digital Customer Experience at the same company. Prior to UNFI, they served as a Senior Vice President of Digital Strategy and Platforms at Citi. Earlier in their career, they worked at EY as a Product Owner of Digital Experience and at the Association of International Certified Professional Accountants as a Director of Digital Experience.

Suzanne Carr earned a Bachelor of Arts degree in English Language and Literature from the University of Rhode Island. Suzanne also obtained a Retail Education Certificate from Groceryshop in 2022, and various certifications from EY, IBM, and the Nielsen Norman Group.