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Ursula Makowski has extensive experience in recruitment and volunteer management, currently serving as an Operations Specialist for Volunteer Talent Acquisition and Recruitment at United Nations Volunteers since October 1996. In this role, Ursula focuses on volunteer talent sourcing and engagement initiatives, while also managing the Talent Pool and special initiative teams. Previous positions at UNV include Programme Associate for the Online Volunteering service and Recruitment Resources Associate. Prior to joining UNV, Ursula worked at the Japanese Embassy in Bonn as an Assistant to the Cultural Attaché, where responsibilities included responding to public inquiries and supporting cultural exchange programs. Ursula's early career involved organizing events for Up With People in Europe as a Student and Promotion Representative. Ursula holds a Master of Science in Human Resource Management from The Open University and a degree in Languages and Business from Akademie fuer Wirtschaft und Verwaltung.