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Monica Lowe is an experienced professional in business systems analysis and contract administration, currently serving as a Senior Internal Business Systems Analyst at United Concordia Dental since July 2017. Monica has a strong background in quality control and process improvement, having previously worked at Highmark Inc. from August 2007 to July 2017 in various roles, including Senior Representative, where tasks involved ensuring compliance with provider contracts and communicating effectively with multiple agencies and providers. Earlier in career, Monica provided customer service support at United Concordia Dental and gained foundational skills in data entry and provider credentialing. Monica holds a Bachelor of Business Administration in Marketing from Central Penn College.