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Carolyn O. is an experienced professional with a strong background in account management and data analysis. Currently serving as an Account Specialist at United Concordia Dental since December 2016, Carolyn previously worked as a Data Analyst at PinnacleHealth System, where responsibilities included abstracting patient records and developing departmental procedures. With over a decade of experience as an Account Specialist at Capital Blue Cross, Carolyn demonstrated expertise in customer support, financial reconciliations, and managing government-regulated programs. Additional roles include Marketing Assistant at Whitaker Center for Science and the Arts, Preschool Supervisor at Kindercare Learning Centers, Promotional Events Team Leader at Casting Empire, and Sports Reporter at WHP-TV Channel 21 News. Carolyn holds a Bachelor's Degree in Speech Communications from Shippensburg University of Pennsylvania.