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Mohammad Mirza is a seasoned professional with extensive experience in incident management and crisis management, currently serving as the Principal Incident Manager at United Airlines since May 2018. Prior roles include Crisis Manager and Systems Engineer at United Airlines (Tek Systems) from June 2015 to May 2018, as well as Operations Analyst at Newedge from July 2010 to June 2015. Additional experience includes working as an IT Support Specialist at OfficeMax, a tech analyst at JPMorgan Chase, and a tech product analyst at United Airlines. Mohammad Mirza holds a Bachelor of Arts degree from Osmania University.