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Tim Eclair-Heath is the Global Head of Success Engineering at Unit4, a position held since April 2023. Prior to this, Tim served in various capacities at BMC Software from January 2016 to April 2023, including AVP Operations - WW Professional Services and Director of Operations. Tim's experience also includes significant roles at JDA Software, where responsibilities included program management and project governance for retail solutions, and at RedPrairie, leading projects across multiple countries for a global fuel company. Earlier roles at Mitchells & Butlers plc involved managing business process design and commercial development initiatives for a web-based supply chain system. Tim’s career in training management began at Allied Domecq Retail, focusing on training and recruitment across numerous public houses. Education includes attendance at Dulwich College and ongoing studies for a Post Graduate Diploma in Multi Site Leadership at Birmingham University.