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Rony Coopoomootoo is an experienced professional in software quality assurance and customer support, currently serving as the Head of Software Quality Assurance at Unipro since October 2022. Prior to this role, Rony was the Customer Support Manager at Ceridian Mauritius, specializing in payroll and HRE benefits products, and held various QA leadership positions, including Global Quality Assurance Manager at CLARITY and Associate Quality Assurance Manager at ELCA Mauritius. With a background in managing QA teams across multiple countries, developing QA processes, and utilizing various tools such as Jira and Salesforce, Rony has a strong track record in project management, testing strategies, and team development. Earlier career roles included Senior Support and Test Analyst at Abakoz IT Services, where Rony led testing for pharmacy and web applications, and Senior Test Engineer roles at Cegid and Ceridian Mauritius, focusing on comprehensive testing processes and team management. Rony's career also includes early experience as a web developer and chat animator.