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Tim Benz is an accomplished professional with extensive experience in customer success and technical account management, currently serving at Uniphore since February 2023. Prior to joining Uniphore, Tim held the role of Customer Success Manager at Red Box for one year, following the acquisition by Uniphore. Tim's background includes significant positions at FIS as a Service Delivery Manager, where responsibilities encompassed managing critical money movement applications in the banking and fintech sectors. Additional experience includes roles at Northwestern Mutual as an Application Developer, where contributions were made to data integration and analytics, and at Fidelity National Information Services, focusing on systems administration, quality assurance, and mobile banking product support. Tim began a career in the hospitality industry, working at Sanford Restaurant prior to transitioning into technology and service delivery. Education includes a Bachelor of Science degree in Biological Conservation from the University of Wisconsin-Milwaukee.