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Jagannathan Muralidharan currently serves as the Manager of Strategic Partnerships and Key Alliances at Uniphore, where responsibilities include managing key alliances across APAC and the Middle East to enhance customer experiences and collaborating with product engineering teams for innovative solutions. Previously, Jagannathan held positions such as Senior Account Executive at Freshworks, Account Executive at Adapt.io, Experience Management Sales at Cisco, and Customer Experience Consultant at CloudCherry, where a focus on improving customer experience was emphasized. Early career roles included Demand Generation Specialist and Digital Marketing positions, where content creation and lead generation were key responsibilities. Jagannathan holds a Bachelor of Technology in Electrical, Electronics and Communications Engineering from Amrita Vishwa Vidyapeetham.