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Anamika Jha is an accomplished professional with extensive experience in customer success and account management. Currently serving as an Enterprise Customer Success Manager at Uniphore since September 2021, Anamika specializes in maintaining client relationships and ensuring overall client satisfaction. Prior to this role, Anamika held the position of Deputy Manager at _VOIS from April 2018 to September 2021, focusing on customer adoption and strategic account management for Cisco VoIP products. Anamika's career also includes a role as a Contact Center Consultant at Altran, where responsibilities encompassed large enterprise account management and prioritization of workload. Earlier in the career, Anamika worked as a Network Engineer at HCL Technologies, and as a Customer Care Executive at Religare. Anamika holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from the Dehradun Institute of Technology, earned between 2008 and 2012.