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Luisa Ortega is a seasoned professional in strategic account management and business operations, currently serving as a Senior Strategic Account Manager at Glovo since September 2021, where responsibilities include managing relationships with top partners and conducting financial analysis to enhance profitability. Prior experience includes roles at Mystic Foods as Growth & Operations Delivery Manager, leading commercial strategies to boost sales, and at Rappi, where Luisa held multiple positions including Territory Growth Leader for Fintech, focusing on user attraction and B2B alliances. Luisa co-founded Corozo Tours, contributing to business model development and strategic alliances, and has a solid background in international youth exchanges through AIESEC. Educational credentials comprise a Bachelor of International Business from Universidad del Norte, a course on Innovation Through Design from The University of Sydney, and an exchange semester at Universidad del Rosario.