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Ahmed Anwar is a highly skilled Pre-Sales ServiceNow Consultant at Unikomm since September 2023, with extensive expertise in ServiceNow platform configuration, customization, and administration, particularly in ITSM, ITOM, and ITBM modules. Prior to this role, Ahmed worked as a Data & Integration Architect (ServiceNow) at Orange Business Services, where responsibilities included architecting scalable solutions and defining technical strategies for ServiceNow implementation. Ahmed also served as a Senior Software Engineer at _VOIS, focusing on automation workflows and integrations, and held a position as a ServiceNow Developer at Vodafone, managing various modules and implementing customer self-service catalog items. Earlier experience includes roles as a Full Stack Web Developer at O2share and a .Net Developer with the Microsoft Student Partners Tech Club. Ahmed Anwar holds a degree in Computer Science and Software Engineering from Kafr El-Sheikh University, completed in 2019.