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Marcel Spronk is an experienced insurance and operations executive currently serving as the COO and Operational Director at Unigarant, the insurance company of ANWB, since August 2016, where Marcel is responsible for the digitalization of claims handling. Marcel has also been a member of the mobility platform at Verbond van Verzekeraars since November 2019. Prior roles include serving as Statutair Directeur at Univé Verzekeringen and Operational Manager at compander, among others. Marcel's career began with roles at Nationale-Nederlanden and CED Bergweg, focusing on claims management and accident analysis. Education includes a Chartered Insurance Professional (CIP) from Nyenrode Business University and an executive MBA, highlighting a solid foundation in both operational management and academic achievement in the field of insurance and business administration.