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Ana Bulatovic is a seasoned professional in the banking sector with extensive experience in business analysis and process management. Currently serving as a Senior Business Analyst and Senior Process Expert at UniCredit Bank Serbia since June 2020, Ana previously held various roles at Raiffeisen banka a.d. Beograd from May 2004 to June 2020, including Senior Organizational & Process Specialist and Senior Process Specialist. Ana possesses expertise in Business Process Management Systems (BPMS), Six Sigma methodologies (green belt/black belt), Lean principles, and Project Management. Ana holds a degree from the University Union Beograd, Faculty of Business and Industrial Management.