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Vicky Johnson has extensive experience in the non-profit sector, holding various positions in different organizations. Vicky began their career at Which? in 2001, where they worked as a Communications Coordinator for six years. In 2007, they joined WaterAid as a Supporter Relations Manager, responsible for enhancing supporter engagement and implementing service systems. Vicky later became the Supporter Projects Manager at WaterAid, leading collaborative initiatives and delivering strategic objectives. Since 2013, they have been the Head of Supporter Care at UNICEF UK, where they have been instrumental in transforming the organization's behavior to focus on delivering great supporter experiences. Vicky'srole involves identifying key principles, gathering supporter insight, and driving positive change to increase supporter satisfaction, loyalty, and advocacy.

Vicky Johnson attended the University of Hertfordshire from 1999 to 2002, where they obtained a Bachelor of Arts degree in Marketing with Human Resource Management. Prior to their university education, Vicky also attended Goffs Language College, but there is no information available regarding the duration of their enrollment or any degrees or fields of study pursued at this institution.