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Bill Thomas is an accomplished executive with over 20 years of experience in international financial institutions, currently serving as Chief Global Channels & Operations at UNFCU since September 1998. Bill possesses extensive expertise in operations and has successfully implemented high-value strategic transformation initiatives. A PMP-certified professional, Bill specializes in change management and process improvement, while effectively leading complex initiatives involving multiple stakeholders. Bill's career at UNFCU has seen progressive leadership roles, including Vice President positions in Member Operations and Program Management. Bill has also contributed to various industry organizations, such as the U.S. Faster Payments Council and the Federal Reserve Faster Payments Task Force. Bill holds an MBA from the University of Wisconsin Oshkosh and additional executive education from prestigious institutions, including the Wharton School and Cornell Executive Education.