ÂÜÀòÂÒÂ×

Vincenzo Raucci is an experienced operations and customer experience professional with a diverse background in various roles across multiple industries. Currently serving as Operations Manager at UnderTheDoormat since December 2021, Vincenzo has previously held positions as Senior Guest Experience Executive and Guest Experience Executive. Prior experience includes working at loveholidays on the Customer Support - Booking Management Team, where Vincenzo ensured secure holiday reservations during the pandemic, and at Exodus Travels Ltd as Customer Operations Executive, managing details of group adventure travel bookings. Additionally, Vincenzo has led a team at Sitel and provided training as a Learning Specialist for an international medical company. With a solid foundation as a self-employed electrical engineer and an External IT Consultant for Volkswagen Group Italia, Vincenzo holds a Master's degree in Electrical, Electronics and Communications Engineering from Seconda Università degli Studi di Napoli.