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Austin Atkinson is an accomplished professional with extensive experience in web development, product analysis, and customer support. Currently serving as a lead quality assurance analyst at Aatrix Software Payroll Reporting since December 2013, Austin specializes in Affordable Care Act preparation software, collaborating with the development team to diagnose issues and establish product deadlines. Prior roles include Customer Support Lead and Customer Support Agent, with a focus on building relationships with software partners. Additionally, Austin's background includes videography roles at UND Aerospace Foundation and Ralph Engelstad Arena, as well as operational management experience as an Assistant Manager at McDonald's. Austin holds an Associate of Arts and Sciences degree in Computer & Network Technology from Northland Community and Technical College and is currently pursuing further education at Promineo Tech.