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Robin Marcenac has over 10 years of professional experience. In 2009, they began their career as a Research Analyst at Yole Développement. Robin then worked as an Emerging Markets Analyst at Ferranti Computer Systems in 2010. From 2011 to 2018, they held various roles at IBM, including Senior Consultant, Managing Consultant, and Senior Managing Consultant & Delivery Lead for Watson AI. In 2018, they joined Pypestream as Head of Customer Experience & Success, where they held company-wide responsibility for global implementations, customer support and customer success for enterprise customers of Pypestream’s conversational AI platform. Robin managed a cross-functional team of project managers, solution designers, data scientists and integration developers building tailored dialog flows and custom NLU models. In 2021, they began working as Director of Implementations & Customer Success at Uncountable Inc.

Robin Marcenac's education history includes a B.S. in Economics from The Wharton School of the University of Pennsylvania, where they focused on Finance, Management (Entrepreneurship & Innovation). Robin also earned a B.S. in Engineering from the University of Pennsylvania, with a focus on Materials Science and Engineering and a Minor in Mathematics. Additionally, they received an International Baccalaureate from the American School of Paris, with a focus on Mathematics, Chemistry, and Physics.