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Justin Roberts has a diverse work experience that spans several roles and companies. Justin currently holds the position of Director, Custody Operations at Unchained since May 2023. Prior to that, they worked as a Custody Operations Manager at the same company from January 2022 to May 2023. Before joining Unchained, Justin worked as a Physical Therapist at Select Medical starting in September 2018. Justin then transitioned to AMN Healthcare where they served as a Physical Therapist from June 2017 to September 2018. Prior to that, they were the Sr. Director of Rehabilitation at Diversicare Therapy Services from January 2015 to August 2016. Justin also gained experience as a Program Director at Paragon Rehabilitation from June 2011 to June 2013, and as a Rehab Director at Evergreen Rehab from January 2008 to June 2011.

Justin Roberts earned a Master's degree in Physical Therapy from the University of Kentucky, where they attended from 2005 to 2007. Prior to that, Justin had attended Transylvania University, although it is not clear when they started or completed their studies there, and what degree or field of study they pursued.