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Andrew Pridgen is an experienced IT professional currently serving as an HCS Apps Systems Analyst at UNC Health since September 2019, focusing on Epic Ambulatory Services. Previous roles include Desktop Support Specialist and IT Support Technician at 919 IT Solutions LLC, and Web Developer for SRMUN, where Andrew maintains and develops the organization's website. Additional experience includes working as a Desktop Technician for various firms, including TEKsystems, and providing technical support at Western Carolina University. With a Bachelor's Degree in Computer Information Systems from Western Carolina University and ongoing studies for a Bachelor of Science in Information Technology at Western Governors University, Andrew possesses a robust foundation in IT systems and support.