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Tracy Tollmann has extensive experience at the UNFCCC, serving as a Process and Event Management Officer since April 2010, where responsibilities include managing internal communications and publishing bi-monthly newsletters. Prior roles at UNFCCC include Internal Communications Officer and Associate Programme Officer, providing support to the Director of the Sustainable Development Mechanisms programme. Tracy also acted as the Focal Point to the Ad-hoc Working Group of the Kyoto Protocol, focusing on process management for international negotiations. Educational achievements include a Master’s Degree in Environmental Management and a Bachelor’s Degree in Environmental Science from The Open University, along with ongoing studies for a Post Graduate Diploma in Environmental Management.