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Austin Picard currently serves as a Consumer Loan Underwriter at UMassFive College Federal Credit Union since May 2023. Previously, Austin held roles as a Loan Servicing Processor and Member Services Specialist at the same institution from August 2021 to 2023. Prior experiences include serving as a Call Center Supervisor at Enterprise Bank from October 2020 to August 2021, and a Loan Officer at Hanscom Federal Credit Union, with responsibilities in centralized underwriting for various loan types from January 2019 to June 2020. Additional experience includes positions as a Float Customer Service Manager at Greenfield Cooperative Bank and a Customer Service Representative at Big Y World Class Market. Austin also worked as a Senior Teller at Citizens Bank. Austin earned a Bachelor's degree in Human Services from Middlesex Community College between 2018 and 2021.