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Adam Seede is an experienced leader in customer service operations, currently serving as the Director of Guest Services / Customer Care at Ulta Beauty since 2017, where responsibilities include enhancing guest satisfaction and fostering collaboration across business units. Prior experience at Nordstrom from 2004 to 2017 includes roles as Director of Customer Care, where multi-channel operations were modernized to support 24/7 service across multiple locations, and as Center Manager, where a 330-seat Customer Care Center was established. Earlier career achievements at APAC Customer Services involved managing key accounts and leading various call center operations to achieve significant growth and performance improvements. Adam Seede holds a BBA in Entrepreneurial Business Management from The University of Iowa Tippie College of Business.