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Poojaa Sharma has extensive experience in customer service and management across various leading companies. Notable positions include Westin Experience Manager at Westin Hotels & Resorts and VIP & Sheraton Club Manager at Sheraton Gateway Toronto. Poojaa also served as Head of Customer Care for West at Virgin Mobile India and General Manager, alongside holding the title of Head of Operations for North & West at Virgin Management. Poojaa holds a Bachelor of Commerce degree from Delhi University, completed from 1990 to 1993, and attended Kendriya Vidyalaya from 1987 to 1990.