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Pampilly Martin has extensive experience in operational leadership within the banking and financial services sectors. Currently serving as Chief Operating Officer and Head of Operations at Ujjivan Small Finance Bank, Pampilly has held various significant positions at Ujjivan Financial Services Pvt Ltd., including Head Operations, Chief Operating Officer- East, and Regional Operations Manager. Prior roles include Manager Operations at Centillion Solutions and Services P Ltd., Assistant Manager at Centurion Bank of Punjab, and Banking Executive at Bank Muscat. Pampilly completed a Chief Operating Officer Programme in Operations Management and Strategy at the Indian Institute of Management, Lucknow in 2023 and holds a B.Sc. in Computer Science from St. Joseph's College, earned in 1993.