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Jesse Charles possesses over two decades of diverse experience in customer service and sales, beginning with a role as Property & Casualty Insurance Agent at Sharing Programs Agency from May 1999 to September 2002. Subsequent positions include Construction Loan Customer Service at M&T Bank, where critical issues in construction loans were addressed from April 2003 to April 2009, followed by Customer Care/Inside Sales at Fabral from March 2010 to January 2018, focusing on high-priority results for Fortune 500 companies and implementing a data-management system. Currently serving as Customer Care Representative at United Disabilities Services Foundation since April 2018, Jesse Charles combines extensive industry knowledge with a solid educational foundation, holding a BS in Business Administration from Messiah University.