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Elaine Hsu has a diverse work experience spanning multiple industries and roles. Elaine currently works at UCB as the Operation Excellence Lead. Prior to that, they worked at the Department for Infrastructure and Transport as a Business Analyst in Customer Experience & Insight. Earlier in their career, they held roles such as Business Intelligence Manager at GSK, Senior Manager of Brand Analytics & Sales Force Effectiveness at Amgen, Sales Force Effectiveness Manager at Allergan, Senior Manager of Customer Strategy & Marketing Excellence Capabilities at Bristol-Myers Squibb, and Market Development Manager at Philips Healthcare. Elaine also gained valuable experience as a Marketing Intern at Garcia Jeanswear and as an Account Supervisor for the Levi's team at K-concepts Communication Consultants.

Elaine Hsu has a Bachelor's degree in International Relations & Journalism from National Chengchi University, which they obtained from 2001 to 2005. Elaine then pursued an MBA at Duke University - The Fuqua School of Business in 2010, specializing in Business Administration. Additionally, they completed a Master of Business Administration (MBA) program at Erasmus University Rotterdam in the same year, focusing on Business Administration as well.