One of the biggest strengths of the Bangladeshis is resilience in the face of challenges, persistently figuring out solutions to any problem we confront. Inspired by this optimistic spirit, উপায় (upay) was founded to become a companion that makes customer journey simple, secured and convenient, while availing financial services. 

উপায় (upay) is the digital financial service brand of UCB Fintech Company Limited, a subsidiary of the United Commercial Bank. Upon receiving the license from Bangladesh Bank, উপায় (upay) started its journey in early 2021, offering a broad range of mobile financial services to people from all walks of life. 

উপায় (upay) product and services include mobile transactions, utility bill payment, in-store and e-commerce payment, inward remittance, salary disbursement, airtime recharge and other value added financial services. Customers can avail the services from our nationwide agent and merchant network at an affordable charge.

Driven by the ‘Digital Bangladesh’ vision, উপায় (upay) aims to actively contribute in transforming the financial landscape of the country. উপায় (upay) offers easy access to seamless digital financial solution, touching the lives of millions of people, and thus driving financial inclusion in the country. 

Embracing empathy as a core pillar of our value system, উপায় (upay) aims to usher in a new era in the digital financial service industry by keeping the customer’s needs at the front and center of everything we do. No matter what challenges our customers’ face, as a companion, we promise to be their reliable problem solver, offering a delightful customer experience, complete security, and meaningful innovations.

FinTech

Payments

উপায় (UCB Fintech Company Limited)

উপায় (UCB Fintech Company Limited)'s headquarters in Dhaka, Bangladesh

The Engineering Team at উপায় (UCB Fintech Company Limited) plays a crucial role in designing, developing, and maintaining the technological infrastructure that underpins our digital financial services. This includes building user-friendly interfaces, ensuring platform stability and security, and continuously innovating to meet customer needs. Members of the team, including UI/UX engineers and DevOps specialists, work collaboratively to deliver seamless and secure financial solutions, supporting উপায়'s mission to enhance financial inclusion and customer satisfaction in Bangladesh.

Engineering Team

The Sales Team at উপায় (upay) is responsible for driving business growth and expanding market reach by promoting the company’s mobile financial services. The team works to achieve sales targets through developing strong relationships with agents, merchants, and customers. They focus on increasing adoption of উপায় (upay) products and services including mobile transactions, utility bill payment, e-commerce transactions, and other financial services. Additionally, they strategize to enhance customer onboarding, maximize user engagement, and ensure a seamless and secure customer experience.

Sales Team

The Software Development Team at উপায় (upay) is responsible for designing, developing, and maintaining the company's digital financial service platform. This includes building and enhancing mobile applications, integrating secure payment gateways, developing user-friendly interfaces, and ensuring robust backend support. The team collaborates closely to innovate and implement solutions that align with the vision of ‘Digital Bangladesh’, driving financial inclusion and offering seamless, secure, and convenient financial services to millions of users.

Software Development Team

The Marketing and Communications team at উপায় (UCB Fintech Company Limited) is responsible for crafting and executing strategic marketing campaigns, managing brand reputation, and facilitating effective communication with customers and stakeholders. Their key tasks include promoting the organization's digital financial services, enhancing brand visibility, and ensuring that all customer communications align with the company’s empathetic and customer-centric values. This team plays a crucial role in driving customer engagement, loyalty, and overall brand growth in the competitive fintech landscape.

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